Do you want to skyrocket your career doing meaningful work you love?

At Security Compass, we’re working towards a world where we can trust technology – and we want you to join us on this journey.
Career Openings At Security Compass
OUR VALUES

Discover our CCOAR Values

Customer Focus

We create exceptional customer experiences. We consider our customers and their impact. We communicate and meet expectations. We lead by serving others.
Career Openings At Security Compass

Collaboration

We seek understanding and share our views. We work and have fun as a team. We give credit and create win-win scenarios.
Career Openings At Security Compass

Ownership

We take action and follow through. We admit to our failures and hold each other accountable. We own problems start to finish and help others succeed.
Career Openings At Security Compass

Authenticity

We are ourselves. We are transparent and honest. We don’t speak corporate. We own our feelings and are generous with feedback.
Career Openings At Security Compass

Respect

We listen first and show empathy. We consider and value others. We are humble and encourage diversity of thought.
Career Openings At Security Compass
HOW WE WORK

We are passionate about our people and we empower you to do your best work.

AWARD-WINNING WORKPLACE

We love working here – but don’t just take our word for it.

We work on award-winning products and we’re recognized by multiple bodies as being a great place to work. Check out our awards below.

TESTIMONIALS

Here’s what some of our valued employees have to say:

Ayush Chauhan
Ayush ChauhanPrincipal Software Developer
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"I joined Security Compass recently, and in my decade worth of experience, I have never seen a more welcoming and helpful set of people. People here are willing to share knowledge, give you the opportunity to learn new skills and then implement them. It makes you feel you belong, from day one."
Madhav Malhotra
Madhav MalhotraManager, Software Development
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"Security Compass prides itself on having a great work and people culture, which it does, and you’re able to grow your career sustainably. Lots of places promise dramatic career growth in a short space of time by working a high volume of hours, but they don’t set you up for sustainable, long-term success. At Security Compass, you’re able to enjoy the fruits of your labor, and you’re treated fairly for the work that you do, and I love that.”
Dorian Bates
Dorian BatesDeveloper
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"Security Compass is genuinely committed to diversity and inclusion, and we work together to foster an environment where everyone can feel safe being themselves. Our employee-run Belonging Committee is empowered to make the changes we need to feel celebrated and respected, and we’re supported throughout that process by Security Compass year after year."
Keith Johnson
Keith JohnsonLead Security Solutions Architect
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"At Security Compass, my experience has been exceptional since day one. Security Compass prioritizes fostering an open and supportive culture which has always been fun and casual. Our client portfolio keeps the work varied and interesting and provides a lot of exposure to the latest tech. It's been a great way to both grow my skills and keep them up-to-date. "
Adhiran Thirmal
Adhiran ThirmalSenior Solutions Engineer
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"I really appreciate how we solve complex problems as one team. When I encounter a really confusing problem, folks from different departments are always willing to help. Working with friendly, helpful and smart folks allows me to consistently grow here at Security Compass."
Claudia Cornali-Motta
Claudia Cornali-MottaDirector, Product Management
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"Working at Security Compass, we live our values of customer focus and authenticity. Customer focus is key to how we think about our product, both in its current state and in the future. This focus on customers is instrumental to our success not only as a product team but our entire company, and is found with each interaction a customer has whether it's through a blog post or in how we develop upcoming functionality. Authenticity is another value we exemplify every day, in our interactions with one another and with our customers. We have created an environment where we can bring our whole selves to work and are always working to build more inclusivity and space for one another. "
Laura McLeod
Laura McLeodVP, Customer Success & Services
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"One of the main reasons I love working here so much is the career possibilities and potential that Security Compass offers. As a company, they want to work with the people who have potential and grow them into bigger roles.”
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JOIN THE TEAM

Discover our open roles below

Don’t see anything listed at the moment?
Send over your resume, and we’ll be in touch when an ideal role becomes available.

We at Security Compass are on a mission to create a world where we can trust technology by enabling organizations to shift left and build secure applications by design. Our flagship product, SD Elements, helps organizations to reduce cyber risks by taking an automated, developer-centric approach to threat modeling, secure development, and compliance. This, combined with our industry-leading e-Learning offerings, allows us to support our customers in accelerating software time-to-market without sacrificing security.

As Technical Support Engineer, you’ll be reporting to the Technical Support Manager in our SD Elements Business Unit. We are looking for someone with previous technical support experience that has  the organizational skills to address uniquely different and mostly higher tiered support challenges with our SaaS product offering and container based environments. The role has potential to advance into DevOps and/or Development roles and you will be working closely with these teams.

We are open to candidates across Canada. We are a remote-first company with a head-office in Toronto.  We don’t mandate team members to come in on a particular schedule, however we encourage team members to come into the office to foster connection with their colleagues on a schedule that works for them personally.

What you’ll do

  • You will be the primary SME for customers (SaaS and On-Prem) with a deep understanding of security compass applications
  • Become well versed with the application support paradigm and get yourself involved with focusing on helping customers resolve application issues
  • Work with cloud and container technologies, specifically Kubernetes
  • Manage, troubleshoot and resolve tier 1, tier 2, and tier 3 level issues
  • Pick up Salesforce cases and respond back to our customers ensuring SLAs are met
  • Set up and coordinate troubleshooting calls with clients and walk them through the process while building strong relationships with our customers and internal teams.

What you’ll need to succeed 

  • 3+ years of experience with Linux system administration and Linux command line
  • 3+ years of working experience with container frameworks such as Docker & Kubernetes and cloud paradigm (AWS or Azure or Google or Private)
  • Capability to understand complex software and scripts and the mechanisms behind them
  • Understanding of Docker, Django, REST API, JSON
  • Strong experience with scripting [Bash/Shell, Python, and/or Ruby] (read and write)
  • Understanding of the IT environment and basics of IT Security

Why Security Compass? 

  • Meaningful Work.  We contribute towards making technology in the world more secure and our vision is one of a world where we can trust technology.
  • Trust.  It’s important to us that you trust those you work with and are empowered to be yourself. To build this trust and transparency, we encourage open, respectful communication. 
  • Innovation.  We encourage you to explore ideas and test new theories, both in your work and in your individual career development plan. 
  • Growth.  We make your growth and learning a priority by allocating all our employees with a dedicated learning & growth budget. We give our team members tools and support to be the drivers of their careers and encourage knowledge sharing.
  • Life-Work Integration.  We create an environment where you can integrate your work with life in a way that makes sense for you with our hybrid or remote working model, flexible work hours, and unlimited vacation!
  • Fun.  We could not have good culture without good fun, and we don’t underestimate its importance. Our casual atmosphere promotes camaraderie, fun and helps bring people together. 
  • Embracing Diversity, Inclusion and Equity.  We speak up for inclusion and celebrate diversity in thought. Our goal is to create a safe, equitable workplace where everyone feels like they belong.

 

What does the interview process look like?

  • Phone Interview – You’ll start with a 20-minute phone screen with someone from our Recruitment team to learn more about your background and goals for your next role.
  • Technical Interview (1 hour)
  • Practical Submission (Maximum 30-60 minutes of effort required)
  • Hiring Manager Interview (1 hour)
  • Culture-Add Interview – 30-minute virtual meeting with either our Chief People & Culture Officer or CEO to learn how your values align with our CCOAR values of Customer Focus, Collaboration, Ownership, Authenticity and Respect. 

Click here to start imagining your future at Security Compass!

Security Compass is an equal opportunity employer. We are committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require any accommodation, please inform [email protected]  so that an inclusive and barrier free process can be provided for candidates taking part in all aspects of the hiring process.  All information provided will be addressed confidentially.





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